Important questions families should ask regarding ALF's

🏠 Facility & Living Environment

What is the staff-to-resident ratio?
Is the community licensed and in good standing with state regulations?
What is the process for developing a personalized care plan?
Are there different levels of care available as needs change?
What is the staff turnover rate? (High turnover may indicate deeper issues.)

🩺 Medical & Personal Care

How are medications managed and administered?
Is there a nurse or physician on-site or on-call 24/7?
How are medical emergencies handled?
What types of specialized dementia care or behavioral support are provided?
How are residents monitored for changes in health or behavior?

🍽️ Dining & Activities

What is the meal plan, and can it accommodate dietary restrictions?
Are meals served restaurant-style, buffet, or in-room?
What kind of social, recreational, and spiritual activities are offered?
Are there opportunities for outdoor time and physical activity?
Can residents personalize their rooms with familiar belongings?

💵 Costs & Contracts

What is included in the monthly fee, and what incurs additional charges?
Are there move-in fees or deposits?
What is the policy for rate increases?
Is there a contract? What is the termination policy?
Is financial assistance or long-term care insurance accepted?

👪 Family Involvement & Communication

How often are families updated about their loved one’s status?
Are family visits encouraged and accommodated easily?
Is there a family council or support group?